For Organizations
Annual partnerships built on the OHA Method™.
OHA is a Toronto-based organizational performance firm supporting HR directors, People Ops leaders and executive teams. Each engagement starts with a capacity diagnostic for managers, frontline employees, or both, with delivery in English and French.
Leadership capacity programs trusted by 40+ organizations across North America since 2022
Toronto · English and French
Support for teams under pressure or navigating change
Manager capacity
For HR directors seeking leadership development in Toronto, OHA measures manager capacity and targets the pressures affecting decisions and team leadership.
Leadership capacity →Employee capacity
For People Ops leaders seeking support for overloaded teams, OHA establishes a baseline, delivers targeted capacity training, and repeats the assessment at 90 days.
Employee capacity →Capacity during change
During restructuring or transformation, OHA supports the capacity of managers and teams to carry the change. This complements change management strategy and communications; OHA does not replace that work.
Capacity Circle™ method →The Business Case
Capacity is an operating problem, not a benefits problem.
9 points of engagement to recover
Manager engagement in North America fell from 31% to 22% between 2022 and 2025, 9 points of recoverable capacity sitting in the layer that most influences retention.
The highest-leverage layer to invest in
Managers report more stress than the people they manage, and receive the least development investment. That gap is also the biggest opportunity: every dollar put into their capacity spreads to the whole team.
Keep one manager, keep the team
When a manager stays, their team stays. Replacing a manager costs on average twice their annual salary (Gallup), strengthening the one you have protects the team and avoids that cost.
The System Behind Every Program
The OHA Method™
Programs are applications of the Method. The sequence never changes: diagnose, restore, build, embed, measure.
- Diagnose
Every engagement opens with a measured baseline of the participating managers or frontline employees, capacity, workload, retention risk, so there is a number to compare against 90 days later. No hypothesis, no assumption, no generic survey.
What we actually do
- Capacity baseline assessment for the participating cohort
- Leadership and stakeholder interviews
- Retention and absence risk signals mapped by team
01Baseline Measurement
Every engagement opens with a measured baseline of the participating managers or frontline employees, capacity, workload, retention risk, so there is a number to compare against 90 days later. No hypothesis, no assumption, no generic survey.
What we actually do
- Capacity baseline assessment for the participating cohort
- Leadership and stakeholder interviews
- Retention and absence risk signals mapped by team
Hover or select a stage to explore the cycle.
Programs
Four applications of one methodology.
The Capacity Diagnostic and annual partnership can span both audience tracks. Dedicated manager and leadership programs remain calibrated to those roles; frontline employee programs apply the same measured method to sustained performance in frontline work.
The Capacity Diagnostic
A three-to-four week assessment that gives your leadership team a real baseline across the participating managers or frontline employees: where capacity, load and risk actually sit today, not where you assume they sit. You leave with a specific, budget-ready recommendation, not a slide deck of generic findings.
- For
- Directors & VPs owning a people budget
- Format
- 3 to 4 weeks
- Investment
- On request
The Manager Capacity Program
Over 12 weeks, a cohort of managers moves through the full Capacity Circle: live sessions, 1:1 or small-group coaching, and ongoing support through RESET+. The program closes with a re-measurement and an executive debrief, not a certificate of participation.
- For
- Organizations of 200+ employees
- Format
- 12-week cohort
- Investment
- On request, scoped to cohort size
The Leadership Capacity Program
Companies that see results at the manager layer typically extend the Cycle upward to their executive team. Same method, same measurement discipline, applied to the decisions carrying the most weight. Ask us about it once you've seen your first cohort's numbers.
- For
- Executive teams
- Format
- Scoped per engagement
- Investment
- On request
The Organizational Capacity Partnership
For organizations extending the Cycle outward: a standing annual partnership that runs the Capacity Circle continuously across manager cohorts, frontline teams or both, with recurring measurement and executive reporting built in.
- For
- Enterprise-wide rollouts
- Format
- Annual partnership
- Investment
- On request
Measurement
Reported to the executive team, quarterly.
“We stopped asking for wellness sessions and started asking for a system. That's the difference OHA made, our managers now have language and tools for pressure, not just a break from it.”
“The diagnostic was the moment it became real. We had numbers on something we'd only been able to describe as a feeling.”
“The 90-day re-measurement is what got it renewed. I could put a before and after in front of our executive team instead of a participation rate.”
Not sure which program fits?
Explore PartnershipLet's talk about what your managers and frontline teams actually need.
Curious about the daily layer? See RESET+ →